![]() So I took a picture of that screen to email you, but the email was rejected, probably because your emails come from Please either tell me what your real email address is, or send me an email from an address I can reply to. I don’t know which you need, as you have been sending me emails, and Rose obviously already has my user name. ![]() I followed your instruction and the screen displayed my email address & Rose user name. Please let me know if we can be of any assistance, we’re happy to help. We’re hoping that you’re able to find a subscription that works for you within these options. Unfortunately, we do not offer discounts on our lifetime subscription however, we do have two other subscription tiers for this reason (monthly at $12.99/month and yearly at $119.88/year). We highly recommend contacting Rose so that they can provide you with a valid coupon code to be added to your account, as we are not able to generate codes on their behalf. I appreciate you providing us with the code number, when reviewing the information, I see that this code has expired which is why it cannot be added to your account. Thanks so much for reaching out about this, we’re sorry for the trouble! This is the answer from Roon - Rose gave expired Code.
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